Our FEATURES

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MULTILINGUAL FEEDBACK

Generate Feedback in different languages 

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REPORTS & ANALYTICS

Multiple report type of NPS,CSAT,CES 

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QUESTION TYPE FOR FEEDBACK

Create a customized question format to generate feedback.

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COMMENT SECTION

Allows your customers to enter personal message 

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SOCIAL MEDIA INTEGERATION

Integrate your firm's rating reports.

Our Clients

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Genie BENEFITS

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Make Business Decisions
Customer insights will help with business decisions. High return on investment.
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Improve Performance
Provides a clear expectation of performance. Quickly align with business objectives. Increases team members' confidence.
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Direct Customer Engagement
Find out what clients have to say straight. Real and lasting return for your organization. Increases organic referrals.
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Customer Retention
Retain customers over a specified period. High demands on your products or services. Direct impact on profitability.
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Positive Customer Services
Builds a foundation of loyalty. Lowers cost of marketing. Convert prospects into long-term customers.
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Reputation Management
Maintain a favourable market picture. Stronger reputation for your brand. Constant development of your product and service.